Frequently Asked Questions


Do you respect the privacy of my personal information?

Absolutely, at Quick to Link, we make it our duty to protect our customers' information.

What are the refills I send ?

There are several types of refills. Some refills are phone credit that your beneficiary will be able to use call from his phone, send SMS, others for the use of Internet data or both. All the details of the selected refill will be shown.

How do I contact Customer Service?

By filling out the form in the customer support page.

Do i need to create an account?

Yes, to use the services of the Quick to Link platform, you must create an account.

I forgot my password. How do I get it back?

Click on "Forgot password". Enter your email address and click Retrieve. We will send a link to the email address you provided. Click on the link to change your password.

Can I top up any phone number?

The phone number entered must correspond to one of the countries / operators present on our site, and the number must be eligible for prepaid service in certain countries. You can directly search for your country and phone operator in the search bar at the top.

Who are we?

The Quick to Link platform is a telecommunications company registered in the province of Quebec, Canada

Still have questions?

Do not hesitate to contact us, it will be our pleasure to answer all your questions.